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Privacy policy

Edentiti Pty Ltd, as a identification provider, understands the importance of protecting the privacy of our users.

We are committed to ensuring the highest standards are maintained and latest technology utilised to protect the security of your personal information.

This statement identifies the types of information that is collected by Edentiti, as well as how 'personal information' is stored and used. This statement also explains the rights of users to access the personal information they provide to Edentiti and Edentiti's obligation to users in respect of the management of their personal information:

User account information

Edentiti collects personal information from users for the purposes of communicating with users. This information is recorded and used to identify account owners.

When you use various services with us you provide us with personal details such as your name and e-mail address. We use this information to communicate with you and to identify you from others. For identification purposes we may ask you for identification numbers such as your passport number. Any identification number is only seen by you and is never stored in a database on our systems. Once we have verified that the identification number identifies you on an external database the number is immediately discarded and will not appear in any log files.

Usage Patterns

Our web server collects information on the usage patterns of people visiting our website. This information is used for statistical purposes and is gathered from each visit to our website. This information will not be used to identify individual users browsing activities, but will record:

  • the date and time of visits
  • number of users who visit the website
  • traffic patterns and pages viewed

This data will be used to research our product and to evaluate, develop and improve its usability.

How personal information is used

The Edentiti site uses your personal information for the purpose of helping you use the Edentiti services and will not sell or disclose your information to any individual or entity.

Edentiti will not use personal information for any purpose that is not related to Edentiti or any service that is provided to users or for any purpose for which users would not reasonably expect us to use the information.

Edentiti will not store any identifying numbers it collects for user identification within Edentiti without your express permission.

User's access to personal information

Users will have access to all the personal information they have provided to Edentiti. Users will also have the ability to change and update this information. Records of changes will be maintained as required by law.

Users can contact Edentiti to access any of their personal information managed by Edentiti by addressing concerns through the contact details on the website.

Disclosure of personal information by Edentiti

Edentiti will take great care with practices that affect personal privacy. Edentiti will protect the personal information of users and prevent the use or disclosure of personal information without the consent of the individual.

Edentiti will not disclose information that identifies an individual, or enables an individual to be identified, with the exception that Edentiti may release information about users that we are required by law to disclose.

Your email message content may be monitored by Edentiti for trouble-shooting or maintenance purposes or if any form of email abuse is suspected.

Storing personal information

All stored user information is protected from unauthorised access through the use of secure passwords and user logons and other forms of personal identification such as biometrics or possession of physical devices.

Data security

All personal data is stored securely and active on Edentiti while ever the user remains an Edentiti user. The security of personal information will be sufficient to prevent misuse and loss, unauthorised access, modification or disclosure of personal information. Edentiti maintains a high level of data security by implementing:

  • physical security to prevent unauthorised entry to our premises, by installing systems to detect unauthorised access and secure containers for storing paper-based personal information
  • computer and network security to protect computer systems and networks for storing processing and transmitting personal information
  • communications security to protect communications via data transmission and prevent unauthorised intrusion into our computer network
  • personnel security, through our procedural and personnel measures for limiting access to personal information by authorised staff for approved purposes and controls to minimise security risks

Disposal of information

Users may delete their personal information held by Edentiti at any time except where the information is required to be kept by law. Edentiti Pty Ltd will conduct all business operations in accordance with the Privacy Act 1988 (Cth) (the Privacy Act) and meet the National Privacy Principles. The National Privacy Principles are provided to protect the collection, use, disclosure, transfer and storage of 'personal information'.

Personal information is any information that can identify a person, or enable that person to be identified.

National Privacy Principles

Edentiti meets the National Privacy Principles, and Edentiti's privacy statement is provided as assurance to clients that Edentiti respects and applies the National Privacy Principles.

In addition to the adoption of the National Privacy Principles, Edentiti notes that core company values of user control, transparency and simplicity of operations are also relevant to the protection of users' personal information.

To accommodate future changes in technology, legal matters and this website Edentiti reserves the right to change this privacy policy without prior notice or liability at any time. When this Privacy Policy is updated those updates will appear on this page.

edentiti identification in action

Organisations and verification

 Find out more about how your clients verify themselves.
 

Ways to verify relationships

 Find out more about the information that clients ask Edentiti to verify and the organisations asked.

Voice biometrics and identity

 Find out how the use of Edentiti's identification service can be extended through use of voice verification.

Frequently Asked Questions